Networks: 10 Mistakes that Most People Make
How to Choose Your Internet Service Provider?
Having to choose an incorrect internet service provider will probably caused you lots of troubles. So be sure that you’re making a wise decision by looking at few factors before you enter into a contract in any ISPs. You must not be basing your option on familiarity or price while deciding which ISP to choose. As a matter of fact, it is very easy to select the cheapest options given the fact that there are huge selection of ISPs today.
While the latter can save you time of selecting an ISP and money for their cheap plans, doing so may cause you to end up having more headaches and lost productivity in the long run.
So when searching for an internet service provider, be sure that you make yourself aware of the next points.
Number 1. Uptime commitment – out of all the promises that many ISPs are making, being able to meet uptime commitment is most crucial. The circuits have to work otherwise, organizations will be dependent on backup or redundant service. For the uptime, it must not just say on paper that it is 99.9 percent guarantees rather, you have to look at the service level agreements where the figures should be real and also, measurable targets.
Number 2. Internet speed – most customers have the tendency to rate the ISP primarily on what speed they are advertising. While many ISPs do promote 5/mbps or faster, these claims need to be tested first. Let’s just face the fact that not all the time, marketing claims are met and when they bump into trouble, they just give lots of excuses. So to save yourself from such worries, inquire what others use of their service and if you can, request for reference so you can ask them of their firsthand experience with the company.
Number 3. Technical and customer support – keep in mind, even the best and fastest connections can experience problems in the long run and chances are, you’ll have problems or questions you want to be addressed. With this said, their customer or technical support should be easily accessible. This should be available 24/7 but if the internet service provider in question tells you that their support is only available between the usual 9 to 5, that should automatically serve as a red flag on your end.
Number 4. Pricing – what most people consider when choosing ISPs is the price plan. But in reality, the capacity, uptime, field response and service accessibility are more important especially when you consider internet circuits to different businesses these days.